Custom AI by Hyder Cohen
AI that getsthe job done
Not another chat box. I build a layer on top of the systems you already run, so the AI reads your real data, gets the work ready, and does it the moment you say yes.
All three done. Every action logged. Nothing went out without you.
Your systems flow in. Finished jobs flow out. The card is Hyduri inside Manara, with sample data.
Your AI chat, and Hyduri
Same question. One does the work.
Most AI gives you advice and leaves the work to you. Hyduri answers from your real numbers, then gets the jobs ready to do.
Now you open three systems, find the numbers and do it all yourself.
Two jobs done with two yeses. Every step logged.
A demo with sample numbers. Watch it play, or .
How the layer works
Four layers on top of what you already have
You keep your systems. Hyduri sits on top of them and works through them, the way a good member of staff would.
Use cases
Watch Hyduri at work
Hyduri already runs inside three platforms I've built. Choose one to watch it work, then see each job before and after, for the staff behind the counter and the customers in front of it.
Manara · shops and stores, in store and online usemanara.com
“Lovely shoes, but my order came two days late.”
Rana · order 1042Replied before the owner had even seen the review.
For your team
TodayReports from the till, the stock and the books, read one by one.
With HyduriThe three things that need you on one card, each with a Do it button. Yesterday explained in one paragraph.
TodayCounting shelves and guessing tomorrow's order.
With HyduriTomorrow's order drafted from sales, stock and what's already on order. Every product costed from the latest invoice.
TodayBuilt by hand, with gaps found on the day.
With HyduriBuilt inside your rest rules, with the gaps flagged before they happen.
TodaySomeone stops work to show them around.
With HyduriGuided tours on any screen, for anyone new.
For your customers
TodayA three-star review waits days for a reply.
With HyduriThe reply is drafted before you've seen it, in the customer's language, with the cause found.
TodayWhatsApp, Instagram, Messenger, email and SMS in five places.
With HyduriOne inbox. Hyduri can answer first, and your team takes over with the customer's orders beside the chat.
TodayWelcome, win-back and birthday messages that never get sent.
With HyduriCampaigns and journeys drafted for your approval, to customers who agreed to marketing only.
Cardoff · banks and card issuers cardoff.ai
From one sentence to a campaign ready to go live.
For your team
TodayBriefs, spreadsheets and sign-offs between teams.
With HyduriAsk in plain words. Hyduri builds the campaign and its targeting, and nothing changes until you approve.
TodaySomeone pulls the data and writes the report.
With HyduriHyduri reads your numbers and drafts the report.
TodayMerchant contracts written from scratch.
With HyduriContracts drafted for review, ready to sign.
TodayA sales demo built by hand for every prospect.
With HyduriType a bank's website and Hyduri builds a private preview in its own logo, colours and cards.
For your customers
TodayGeneric offers that cardholders scroll past.
With HyduriOffers drafted for the right cardholders, approved by your team before they go live.
TodayCardholder questions waiting in a queue.
With HyduriReplies drafted for your team to approve, in English, Arabic or French.
Rescom · restaurants rescomerp.com
Found and fixed, not just reported.
For your team
TodayWaiting for the end-of-day report.
With HyduriAsk how sales are today, what sold or where money is leaking, and get the answer from your own numbers.
TodayPlans made from memory.
With HyduriA weekly brief, or a plan, ready to act on.
TodayMenu descriptions written in a rush.
With HyduriMenu copy written for you.
For your customers
TodayGuests drift away and no one notices.
With HyduriHyduri shows you who's slipping away, so you can bring them back.
TodayDeals guessed at, then printed.
With HyduriMeal deals built from what sells, for your OK.
The scenes use sample data.
Smart features
Built to act, built to be trusted
One tap to do it
Every suggestion arrives with the work already done. Approve, edit or say not now.
Your rules
- Reply to reviews
- Change the rota
- Spend over £200
- Message customers
On: it just does it. Off: it asks you first.
Every action on record
Ordered from Gulf Dairy · approved by you
Replied to Rana's review
Moved Maria to Friday
Drafted the weekly report
Sent 38 win-back offers
Flagged a stock-take gap
Ordered from Gulf Dairy · approved by you
Replied to Rana's review
Moved Maria to Friday
Drafted the weekly report
Sent 38 win-back offers
Flagged a stock-take gap
Knows its limits
I can't refund card payments yet. I've noted that you asked, and passed it to Sara on your team.
Your customers' languages
Hi Rana, sorry your order was late. Free delivery is on us next time.
مرحبًا رنا، نعتذر عن تأخر طلبك. التوصيل مجاني في طلبك القادم.
Arabic and English, right to left and left to right.
In every channel your customers use
Inside your own software, your inbox and your messaging channels, wherever your team already works.
What I build
Services that finish the work
An AI inside your platform
Ask in plain words, in your team's language, and it does the job inside your own software, not in a separate chat window.
What needs you today
It reads the night's numbers and puts the few things that need a decision in front of the right person, each with the action ready.
Replies, offers and reports
Customer replies, offers, reports and contracts written from your data and your tone, ready to approve and send.
Whole jobs, start to finish
The jobs that take several steps across several systems. It does each step and stops for a yes where you want one.
Spots problems early
Slipping sales, a customer going quiet, money leaking somewhere. It flags them and suggests what to do about each one.
Who it's for
Industries that benefit most
Any business where people spend the day moving information between systems and writing the same kinds of messages. Front of house and back office both.
Retail and e-commerce
Front of houseReviews, messages and campaigns
Back officeStock, orders, costing and the rota
Restaurants and cafés
Front of houseRegulars and meal deals
Back officeSales, the weekly plan and the menu
Banks and card issuers
Front of houseOffers and cardholder replies
Back officeCampaigns, reports and contracts
Hotels and hospitality
Front of houseGuest messages and requests
Back officeBookings, housekeeping and daily reports
Clinics and services
Front of houseBookings, reminders and questions
Back officeSchedules, follow-ups and paperwork
Property, logistics and trade
Front of houseCustomer updates and quotes
Back officeJobs, orders, invoices and chasing
The business case
Why actionable AI pays for itself
An AI that only answers saves a few minutes of reading. The cost in most businesses is in what happens after the answer: people moving information between systems, writing the same kinds of messages, and decisions waiting for someone to notice.
An illustration, not a measurement. Before we build, we measure where your team's day really goes.
- 01
Hours back every week
The routine work of reading reports, copying data and drafting messages is done for your team. They check and approve instead of starting from blank.
- 02
Decisions made the same day
The problem and the fix arrive together, so acting takes one yes instead of a meeting and a to-do list.
- 03
Fewer missed chances
Customers who are drifting away, stock that isn't moving and offers that could go out today get noticed and acted on.
- 04
The same quality every time
Every reply, offer and report follows your rules and your tone, whoever is on shift.
- 05
Safe to switch on
People approve what matters and every action is logged, so you get the speed without handing over the keys.
- 06
Agreed before we build
We start with the jobs where the time or money saved is clear, agree how to measure it, and check it once it's running.
How we work together
From first call to daily use
- 1TALK
Find the jobs worth doing
We look at where your team's time goes and pick the jobs where AI that acts would make the biggest difference.
- 2PLAN
Map it out
Which systems it connects to, what it's allowed to do, who approves what, and how we'll measure the result.
- 3BUILD
Start with one job
I build the layer and the first job, test it with your team on real work, and adjust until it's right.
- 4GROW
Add the next one
Once the first job is earning its keep, we add the next. Each one builds on the same layer.
Want a Hyduri of your own?
Tell me what your team spends its time on. I'll tell you honestly what AI can take off their hands.
Hyder Cohen